WooCommerce Order Approval

WooCommerce Order Approval plugin seamlessly integrates into your WooCommerce system allowing you to approve or reject all the orders placed by customers!

HOW IT WORKS: APPROVAL WORKFLOW

Once installed and activated, the plugin allows you to reject or approve all the orders placed by the customers according to one of those two workflows (that you have to select through the Settings menu):

Pay and wait for approval: the customer will normally place the order as it happens for any WooCommerce order. The site admin can lately approve or reject the order. For both cases, the customer will receive a notification email.

Wait for approval and pay: the customer will place the order without being charged. Once the order will be marked as approved the customer has to manually pay for it through the order details page.

APPROVAL TIMELINE

The customers (registered and guests) can keep track of the order approval status through a visual timeline displayed on the order details page! Each step text can be customized through the text menu.

LIVE UPDATED TIMELINE

Order status timeline is live updated! This means that the user has no need to manually update the page in order to have to know the current order approval status!

TIME SELECTOR OPTION

The plugin gives the option to display a time selector in the Checkout form! This can be very useful for food delivery services!

EMAIL NOTIFICATIONS

Every time the order hits the Approved or Rejected status, the plugin will send a notification email to the customer. Notification messages text can be customized through the Text menu.

NOTE: The plugin hasn’t any support for 3rd party customization email plugins. The template can be manually modified and copied into the theme folder ({theme_folder}/woocommerce/emails/). Templates are located in the templatesemails folder inside the plugin.

NEW ORDER STATUSES

To easily keep track of the order approval stautuses, will add three new statuses: Waiting for approval, Rejected, Approved statuses.

APPROVAL/REJECTION LINKS EMBEDDED ON THE ADMIN NEW ORDER EMAIL

The plugin embeds in the new order email sent to the admin the links to directly approve or reject the just placed order!

ORDER CANCELLATION BY CUSTOMER

Through the Options menu, you can enable the option to allow the customer to cancel the order once it has been approved. The cancellation can be performed in X minutes, where X can be configured through the option.

ORDER AUTOMATIC CANCELLATION IF NOT PAID

The order can be optionally canceled by the system if, once approved and if it needs to be paid, the user doesn’t perform the payment in X minutes, where X can be configured in the options menu.

NOTE: the order cancellation will be performed when the user accesses the order details page.

AUTOMATIC ORDER APPROVAL BY PAYMENT GATEWAY, SHIPPING METHOD, COUPONS, PRODUCTS, CATEGORIES, USER ROLE OR ORDER SUBTOTAL!

The order can be optionally set to be automatically approved according the payment gateway, the shipping methodm, specific products/cateogries, user roles or order subtotal (sum of the products costs excluding taxes)!

Note: the plugin only supports shipping methods defined used the native WooCommerce functionalities. NO SUPPORT for 3rd party plugins.

In case automatical approval by products and categories, the shop admin can choose two different strategies:

Manual approval only for the selected products/categories: if the order contains none of the selected products or categories, it will be automatically approved

Automatically approved for the selected products/categories: if the order contains at least one of the selected products or categories, the order will be automatically approved, otherwise it will require a manual approval by the shop manager

The automatic order approval option for coupons can be found while configuring the coupon via the WooCommerce -> Coupons -> Coupon menu

TEMPLATE

The approval area template (located in the frontend/approval_area.php file inside the plugin folder) can be customized and copied into the theme folder. The file must be stored in the following path {theme_folder}/woocommerce-order-approval/frontend/approval_area.php

WPML

The plugin supports the WPML translation plugin. You will then able to customize and translate texts through the special Text menu.

NOTE ON ORDER STATUSES

The plugin add its order statuses: Waiting for approval, Rejected, Approved statuses. However, the following native WooCommerce statuses will be considered by the plugin as:

Failed, cancelled, refunded statuses as Rejected status

Completed, On hold and processing statuses as Approved status

Pending payment status will be considered as Waiting for approval status

This means that the frontend status time line will display the order as approved, rejected or waiting for approval even if you use any native WooCommerce status. Note, however, that approval or rejection email notification will be only sent if the order hits specifically the Approved or Rejected status.

In case the Wait and pay workflow has been chosen, once the order will hit any Approval related status, can be paid (and optionally canceled) by the customer.

NOTE ON 3RD PARTY PAYMENT GATEWAY PLUGINS

The plugin has been designed to work with the default Woocommerce payment gateways. If you are using any 3rd party payment gateway plugin, this may alter the normal WooCommerce payment workflow preventing the plugin to properly work or unexpected behaviors. In case of any doubt, before purchasing, contact me to try the plugin on a private demo site in conjunction with your 3rd party payment gateway plugin.