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We Purchase and Download From Original Developers, to provide the most authentic & relevant version. Note: We're not directly affiliated or associated with SupportCandy FAQ Integration developers and we appreciate the authors' effort and original work. Names, expressions and trademarks are used to the minimum extent necessary to truthfully and accurately identify the item.
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File can be used on as many sites as you want, in accordance to WordPress's GPL licensing policies.Â
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SupportCandy FAQ Integration Discount - 93% OFF
FAQs are important part of any help-desk. This add-on will integrate popular FAQ plugins available for WordPress.
These add-ons integrated with SupportCandy so that agents can use FAQs while replying to tickets. They can insert either FAQ link or FAQ contents to reply description just like macros or canned repliesÂ
Additionally, it adds FAQ suggestion tag in macros. It compares subject words with FAQ tags and suggest top 3 matched results where it has been used. You can use this while replying to ticket, in email notification etc. Specially when you use it in create ticket email notification to customer, he will see suggestions as soon as he create a ticket and might get answered before you answer.
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