Private Credentials
There are some cases when we need some sensitive information with tickets like website access details, FTP access, user credentials etc so in such cases gathering this sensitive information directly from customers is quite risky in terms of data-stealing. Data in the form of plain text may cause harm to websites as it can be easily identified. Hence for all these hurdles, there is better choice i.e. Private Credential add-on.
Have you ever wanted that ticket should be automatically created every X days/months for tasks? This add-on does exactly same for you! You can create repeating tickets depend on your requirement for tasks with custom ticket fields.
You may have customers which is an organisation or company and requires multiple people to create tickets and each others ticket should be visible in between themselves then this is right solution for you. You can create unlimited usergroups with unlimited members.
WooCommerce Integration
Want to provide easy way for your WooCommerce customers to create support tickets? You came to right place! This not only give your customers to create and check tickets on there WooCommerce dashboard but also enable your agents to check customer orders within a ticket itself.
Email Piping adds ability to import emails directly to your ticket system so that client can create ticket just by sending email to your support or reply ticket by replying to email notification without need to login your site.
Satisfaction Survey
Customer feedback plays an important role in support sector. If you want to here your customers about their experience with you ( or your agent ) for support given in ticket, this add-on is for you. An email will get sent after x number of days/hours when ticket is closed. See below screen-shot of sample email.
Upload your files from Gravity Forms to the WordPress Media Library and Advanced Custom Fields. This plugin enhances Gravity Forms with the ability to automatically import uploaded files (images, documents, etc.) to the WordPress Media Library when the form is submitted.
This plugin allows you to copy values from one field to another within the same form. Values can be copied either automatically as they are typed or when a specific Checkbox in the form is checked. For example, with automatic copying the user can enter their first and last name into a field, and those values will be immediately copied into the Name input on a Credit Card field as they type.
The WooCommerce My Account page is one of the most important pages within WooCommerce. It holds important information for your customers such as orders, their address, payment methods, account details, and other endpoints. Since the My Account page is such an important information hub, shop owners might want to add new custom my account endpoints to showcase other information and customize the look and feel of the My Account page.
Advanced security with the flexible features you need. The #1 encryption and data access control plugin for Gravity Forms. Don’t settle for anything less when it comes to your data security. Works with all payment gateways.
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