Received 26 Ratings
FAQs are important part of any help-desk. This add-on will integrate popular FAQ plugins available for WordPress.
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SupportCandy Timer
Version 3.2.4
Received 21 Ratings
Want to provide an easy way to calculate the time spent on an individual ticket? This add-on will enable this for you. It will help you to record and track the time spent on each individual ticket. Also, it helps you in making productivity decision for your brand. We have designed this like a stop-watch for a ticket so that you can calculate the time spent on the ticket.
$4.99
SupportCandy Slack integration
Version 3.0.9
Received 10 Ratings
SupportCandy’s Slack Integration makes managing customer support a breeze by connecting your support tickets directly to Slack. Instantly receive ticket notifications, manage responses, and collaborate with your team all within your favorite messaging app.
$4.99
SupportCandy SLA
Version 3.2.4
Received 147 Ratings
SLA (Service Level Agreement) adds ability to keep track of ticket timing set in SLA Policies.
$4.99
Search and Filter Pro
Version 3.2.3
Received 37 Ratings
Supercharged Filtering for WordPress Create advanced filters for Taxonomies, Custom Fields, Post Meta and more!
$4.99
SupportCandy Schedule Tickets
Version 3.1.3
Received 23 Ratings
Have you ever wanted that ticket should be automatically created every X days/months for tasks? This add-on does exactly same for you! You can create repeating tickets depend on your requirement for tasks with custom ticket fields.
$4.99
SupportCandy Satisfaction Survey
Version 3.2.9
Received 34 Ratings
Satisfaction Survey
Customer feedback plays an important role in support sector. If you want to here your customers about their experience with you ( or your agent ) for support given in ticket, this add-on is for you. An email will get sent after x number of days/hours when ticket is closed. See below screen-shot of sample email.
$4.99
SupportCandy Reports
Version 3.2.4
Received 38 Ratings
Statistics and reports are an integral part of any business. It gives you a quick overview of how your business is performing on a timeline.
$4.99
SupportCandy – Productivity Suite
Version 3.1.7
Received 11 Ratings
SupportCandy Productivity Suite improves support ticket management with features such as checklists, to-do lists, ticket templates, and the ability to pin essential tickets. It’s intended to streamline workflows and boost team efficiency in customer support operations.
$4.99
SupportCandy Private Credentials
Version 3.1.4
Received 24 Ratings
Private Credentials
There are some cases when we need some sensitive information with tickets like website access details, FTP access, user credentials etc so in such cases gathering this sensitive information directly from customers is quite risky in terms of data-stealing. Data in the form of plain text may cause harm to websites as it can be easily identified. Hence for all these hurdles, there is better choice i.e. Private Credential add-on.
$4.99
SupportCandy Knowledgebase Integration
Version 3.1.2
Received 34 Ratings
Knowledgebase or Documentation saves time of your customers to asks you questions and wait for you to reply. Ultimately it also reduces number of tickets come to you. This add-on will integrate popular Knowledgebase plugins available for WordPress.
$4.99
SupportCandy LMS Integration
Version 3.1.5
Received 11 Ratings
SupportCandy LMS Integration makes it easier than ever to manage and support your online courses. It easily integrates your Learning Management System (LMS) with SupportCandy’s helpdesk services, allowing you to manage student inquiries directly from your course platform.
$4.99
SupportCandy Export Ticket
Version 3.1.8
Received 11 Ratings
SupportCandy Export Ticket is a useful tool for easily exporting your customer support tickets to a CSV file. It is ideal for tracking customer interactions since it allows you to filter and categorize tickets based on a variety of factors, making it easier to assess and report on the success of your support team.
$4.99
SupportCandy Print Tickets
Version 3.1.8
Received 36 Ratings
Print Ticket. This add-on adds Print functionality to your ticket page.
$4.99
SupportCandy EDD Integration
Version 3.1.9
Received 16 Ratings
This add-on will integrate Easy Digital Download (EDD) plugin with your Supportcandy.
$4.99
SupportCandy – Canned Reply
Version 3.1.7
Received 12 Ratings
With only a few clicks, your agents can reuse frequently used responses in the future by saving them with the prepared reply add-on. Your agents will benefit from the time savings and reduced requirement for constant memory recall.
$4.99
SupportCandy – Automatic Close Ticket
Version 3.1.3
Received 12 Ratings
Complete control over the warning email and the amount of days before tickets close automatically.
$4.99
SupportCandy Assign Agent Rules
Version 3.1.3
Received 29 Ratings
Assign Agent Rules. Tired of assigning agents every time ticket is created to your website? Here is solution to smartly assign tickets to agents. You can set rules (conditions) to match when new ticket is created and if matched, assign that agent to ticket.
$4.99
SupportCandy Email Piping
Version 3.4.0
Received 32 Ratings
Email Piping adds ability to import emails directly to your ticket system so that client can create ticket just by sending email to your support or reply ticket by replying to email notification without need to login your site.
$4.99
WPC Product Options for WooCommerce
Version 4.0.8
Received 108 Ratings
WPC Product Options for WooCommerce is a powerful and adaptable plugin that improves the customization and personalization of basic products in your online store. This plugin allows consumers to effortlessly specify their preferences with 18+ different types of custom add-ons, making it suitable for stores that emphasize bespoke designs, on-demand ordering, or complex product combinations.
$4.99
WPC Composite Products for WooCommerce
Version 8.0.5
Received 60 Ratings
WPC Composite Products for WooCommerce is a powerful plugin that improves the selling experience for WooCommerce online stores and products. It enables users to group related products and offer them as a composite product, bringing tremendous ease and happiness to both sellers and customers.
$4.99
Custom Price for WooCommerce PRO
Version 1.2.33
Received 11 Ratings
Custom Price for WooCommerce PRO enables clients to choose their own product prices, which is ideal for donations, gift cards, and pay-what-you-want scenarios.
$4.99
OLX WooCommerce
Version 2.1.38
Received 11 Ratings
OLX WooCommerce can help you transform your WooCommerce store into a powerful online marketplace. Easily allow user-to-user transactions, multi-vendor possibilities, and a user-friendly interface.
$4.99
WooCommerce Active Payments
Version 3.9.29
Received 11 Ratings
WooCommerce Active Payments will help you maximize the payment efficiency of your WooCommerce store. Real-time payment processing allows you to seamlessly connect various payment channels, eliminate cart abandonment, and improve the customer experience.
$4.99
