Received 2.1.1 Ratings
SLA (Service Level Agreement) adds ability to keep track of ticket timing set in SLA Policies.
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Unlimited Access to All Premium Plugins & Themes, Priority support, Automated Unlimited Lifetime Updates, Managed WordPress Hosting & More. From $14.99/Month
Received 2.1.1 Ratings
SLA (Service Level Agreement) adds ability to keep track of ticket timing set in SLA Policies.
Received 21 Ratings
Want to provide an easy way to calculate the time spent on an individual ticket? This add-on will enable this for you. It will help you to record and track the time spent on each individual ticket. Also, it helps you in making productivity decision for your brand. We have designed this like a stop-watch for a ticket so that you can calculate the time spent on the ticket.
Received 26 Ratings
FAQs are important part of any help-desk. This add-on will integrate popular FAQ plugins available for WordPress.
Received 11 Ratings
SupportCandy: Webhooks make it simple to integrate your customer service system with other programs. Your workflow can be streamlined and manual duties can be eliminated by having data sent automatically whenever tickets are generated, amended, or closed.
Received 11 Ratings
SupportCandy LMS Integration makes it easier than ever to manage and support your online courses. It easily integrates your Learning Management System (LMS) with SupportCandy’s helpdesk services, allowing you to manage student inquiries directly from your course platform.
Received 11 Ratings
SupportCandy Export Ticket is a useful tool for easily exporting your customer support tickets to a CSV file. It is ideal for tracking customer interactions since it allows you to filter and categorize tickets based on a variety of factors, making it easier to assess and report on the success of your support team.
Received 11 Ratings
SupportCandy Workflows is the go-to tool for streamlining customer support chores. It automates repetitive tasks, allowing your staff to stay organized and efficient. The user-friendly interface allows you to effortlessly set up triggers and actions, ensuring that issues are handled quickly and accurately.
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