Unlimited Access to All Premium Plugins & Themes, Priority support, Automated Unlimited Lifetime Updates, Managed WordPress Hosting & More. From $14.99/Month
Received 23 Ratings
Have you ever wanted that ticket should be automatically created every X days/months for tasks? This add-on does exactly same for you! You can create repeating tickets depend on your requirement for tasks with custom ticket fields.
Received 34 Ratings
Satisfaction Survey
Customer feedback plays an important role in support sector. If you want to here your customers about their experience with you ( or your agent ) for support given in ticket, this add-on is for you. An email will get sent after x number of days/hours when ticket is closed. See below screen-shot of sample email.
Received 38 Ratings
Statistics and reports are an integral part of any business. It gives you a quick overview of how your business is performing on a timeline.
Received 11 Ratings
SupportCandy Productivity Suite improves support ticket management with features such as checklists, to-do lists, ticket templates, and the ability to pin essential tickets. It’s intended to streamline workflows and boost team efficiency in customer support operations.
Received 24 Ratings
Private Credentials
There are some cases when we need some sensitive information with tickets like website access details, FTP access, user credentials etc so in such cases gathering this sensitive information directly from customers is quite risky in terms of data-stealing. Data in the form of plain text may cause harm to websites as it can be easily identified. Hence for all these hurdles, there is better choice i.e. Private Credential add-on.
Received 34 Ratings
Knowledgebase or Documentation saves time of your customers to asks you questions and wait for you to reply. Ultimately it also reduces number of tickets come to you. This add-on will integrate popular Knowledgebase plugins available for WordPress.
Received 11 Ratings
SupportCandy LMS Integration makes it easier than ever to manage and support your online courses. It easily integrates your Learning Management System (LMS) with SupportCandy’s helpdesk services, allowing you to manage student inquiries directly from your course platform.
Received 11 Ratings
SupportCandy Export Ticket is a useful tool for easily exporting your customer support tickets to a CSV file. It is ideal for tracking customer interactions since it allows you to filter and categorize tickets based on a variety of factors, making it easier to assess and report on the success of your support team.
Received 36 Ratings
Print Ticket. This add-on adds Print functionality to your ticket page.
Received 16 Ratings
This add-on will integrate Easy Digital Download (EDD) plugin with your Supportcandy.
Received 12 Ratings
With only a few clicks, your agents can reuse frequently used responses in the future by saving them with the prepared reply add-on. Your agents will benefit from the time savings and reduced requirement for constant memory recall.
Received 12 Ratings
Complete control over the warning email and the amount of days before tickets close automatically.
Received 29 Ratings
Assign Agent Rules. Tired of assigning agents every time ticket is created to your website? Here is solution to smartly assign tickets to agents. You can set rules (conditions) to match when new ticket is created and if matched, assign that agent to ticket.
Received 32 Ratings
Email Piping adds ability to import emails directly to your ticket system so that client can create ticket just by sending email to your support or reply ticket by replying to email notification without need to login your site.
Received 108 Ratings
WPC Product Options for WooCommerce is a powerful and adaptable plugin that improves the customization and personalization of basic products in your online store. This plugin allows consumers to effortlessly specify their preferences with 18+ different types of custom add-ons, making it suitable for stores that emphasize bespoke designs, on-demand ordering, or complex product combinations.
Received 60 Ratings
WPC Composite Products for WooCommerce is a powerful plugin that improves the selling experience for WooCommerce online stores and products. It enables users to group related products and offer them as a composite product, bringing tremendous ease and happiness to both sellers and customers.
Received 11 Ratings
Custom Price for WooCommerce PRO enables clients to choose their own product prices, which is ideal for donations, gift cards, and pay-what-you-want scenarios.
Received 11 Ratings
OLX WooCommerce can help you transform your WooCommerce store into a powerful online marketplace. Easily allow user-to-user transactions, multi-vendor possibilities, and a user-friendly interface.
Received 11 Ratings
WooCommerce Active Payments will help you maximize the payment efficiency of your WooCommerce store. Real-time payment processing allows you to seamlessly connect various payment channels, eliminate cart abandonment, and improve the customer experience.
Received 11 Ratings
Installing the core ShopMagic plugin from this link is the first step. Create your own email workflows and customize WooCommerce Bookings emails. A quicker method for producing booking emails that are beneficial to both you and your clients.
Received 11 Ratings
ShopMagic for WooCommerce Subscriptions is a powerful tool that automates subscription administration seamlessly. It guarantees you stay in touch with your consumers by providing features such as personalized emails, automated follow-ups, and customized workflow design.
Received 11 Ratings
Send automated review reminders to take advantage of one of the most effective conversion boosters. Increase your conversion rates by easily collecting more customer reviews.
Received 11 Ratings
Shopmagic for Gravity Forms allows you to create extremely dynamic forms. By integrating with WooCommerce, you can automate tasks such as sending personalized email alerts, tagging users, and making follow-ups after a form is submitted.
Received 11 Ratings
Each customer will receive a one-of-a-kind, personalized coupon. You can also use a custom prefix, set an expiry time, and set a usage limit.
Received 10 Ratings
Integrated method for sending automated emails to your WooCommerce customers directly from your WordPress admin page
Notify customers about membership events to increase conversions by bringing back churns, upselling, or enticing customers to renew their memberships.
