Unlimited Access to All Premium Plugins & Themes, Priority support, Automated Unlimited Lifetime Updates, Managed WordPress Hosting & More. From $14.99/Month
Received 34 Ratings
Satisfaction Survey
Customer feedback plays an important role in support sector. If you want to here your customers about their experience with you ( or your agent ) for support given in ticket, this add-on is for you. An email will get sent after x number of days/hours when ticket is closed. See below screen-shot of sample email.
Received 21 Ratings
Want to provide an easy way to calculate the time spent on an individual ticket? This add-on will enable this for you. It will help you to record and track the time spent on each individual ticket. Also, it helps you in making productivity decision for your brand. We have designed this like a stop-watch for a ticket so that you can calculate the time spent on the ticket.
Received 24 Ratings
Private Credentials
There are some cases when we need some sensitive information with tickets like website access details, FTP access, user credentials etc so in such cases gathering this sensitive information directly from customers is quite risky in terms of data-stealing. Data in the form of plain text may cause harm to websites as it can be easily identified. Hence for all these hurdles, there is better choice i.e. Private Credential add-on.
Received 25 Ratings
WooCommerce Integration
Want to provide easy way for your WooCommerce customers to create support tickets? You came to right place! This not only give your customers to create and check tickets on there WooCommerce dashboard but also enable your agents to check customer orders within a ticket itself.
Received 23 Ratings
Have you ever wanted that ticket should be automatically created every X days/months for tasks? This add-on does exactly same for you! You can create repeating tickets depend on your requirement for tasks with custom ticket fields.
Received 34 Ratings
Knowledgebase or Documentation saves time of your customers to asks you questions and wait for you to reply. Ultimately it also reduces number of tickets come to you. This add-on will integrate popular Knowledgebase plugins available for WordPress.
Received 26 Ratings
FAQs are important part of any help-desk. This add-on will integrate popular FAQ plugins available for WordPress.
Received 16 Ratings
This add-on will integrate Easy Digital Download (EDD) plugin with your Supportcandy.
Received 11 Ratings
SupportCandy LMS Integration makes it easier than ever to manage and support your online courses. It easily integrates your Learning Management System (LMS) with SupportCandy’s helpdesk services, allowing you to manage student inquiries directly from your course platform.
Received 11 Ratings
SupportCandy Workflows is the go-to tool for streamlining customer support chores. It automates repetitive tasks, allowing your staff to stay organized and efficient. The user-friendly interface allows you to effortlessly set up triggers and actions, ensuring that issues are handled quickly and accurately.
Received 11 Ratings
SupportCandy Export Ticket is a useful tool for easily exporting your customer support tickets to a CSV file. It is ideal for tracking customer interactions since it allows you to filter and categorize tickets based on a variety of factors, making it easier to assess and report on the success of your support team.
Received 11 Ratings
SupportCandy Productivity Suite improves support ticket management with features such as checklists, to-do lists, ticket templates, and the ability to pin essential tickets. It’s intended to streamline workflows and boost team efficiency in customer support operations.
Received 11 Ratings
SupportCandy: Webhooks make it simple to integrate your customer service system with other programs. Your workflow can be streamlined and manual duties can be eliminated by having data sent automatically whenever tickets are generated, amended, or closed.
Received 38 Ratings
Statistics and reports are an integral part of any business. It gives you a quick overview of how your business is performing on a timeline.
Received 8 Ratings
Floorsy is a modern and clean Elementor Template Kit that is ideal for creating a website for Flooring, Paving, Tiling Services, as well as floor installation, woodworking, furniture repair, parquet installation, wooden flooring manufacturers, or any other home improvement and maintenance services. This template has a beautiful and unique design, a 100% responsive layout, and is retina-ready. It is also very easy to customize because it is built with Elementor, so you don’t need to know a single line of code!
Received 12 Ratings
With only a few clicks, your agents can reuse frequently used responses in the future by saving them with the prepared reply add-on. Your agents will benefit from the time savings and reduced requirement for constant memory recall.
Received 32 Ratings
Email Piping adds ability to import emails directly to your ticket system so that client can create ticket just by sending email to your support or reply ticket by replying to email notification without need to login your site.
Received 9 Ratings
You can quickly add new contacts and change the existing ones using a mailing list addon.
Received 11 Ratings
Divi Module Custom CSS Selectors is a must-have plugin for designers who want to effortlessly personalize their Divi websites. This useful feature allows you to apply your own CSS selectors to Divi modules, giving you the ability to change styles without having to use difficult coding.
Received 37 Ratings
Xero is beautiful software that handles all of your business accounting functions from bank reconciliation and financial reporting to inventory tracking and payroll.
Received 11 Ratings
A powerful responsive slider Elementor widget for WordPress sites that may assist you in putting all of your creative ideas into action. Flexible settings and an easy-to-use interface will allow you to create gorgeous presentations without writing a single line of code. You can use a custom image/text as the content source, or you can use WordPress posts or even Woocommerce goods.
Received 11 Ratings
Apper, the ultimate Elementor Template Kit, can help you get your mobile app or SaaS startup off the ground. Apper, designed with a sleek, modern style, provides a choice of adjustable layouts and features to easily exhibit your goods. Ideal for tech entrepreneurs.
Received 11 Ratings
Super Floating and Fly Menu (SFFM) is a WordPress menu plugin that offers the ideal solution for improving the navigation functionality of your website.
Received 11 Ratings
Auto Infinite browse improves user experience by automatically loading material as users browse, removing the need for manual pagination.
Received 11 Ratings
WP Client Reports Pro is a useful tool for anyone who manages numerous WordPress websites. It makes it easy to create stunning, professional client reports with a few clicks. The plugin monitors performance, updates, backups, and more, compiling everything into informative reports that dazzle customers.
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