The WordPress WhatsApp Support plugin is a simple and powerful tool to show your team’s accounts or a support person in one box. It displays a list of WhatsApp account(s) on your site which when clicked, will take the user to that particular account on WhatsApp Web ( https://web.whatsapp.com/ ) if the user is using a desktop, or open the WhatsApp application if a user is on a mobile device.
Satisfaction Survey
Customer feedback plays an important role in support sector. If you want to here your customers about their experience with you ( or your agent ) for support given in ticket, this add-on is for you. An email will get sent after x number of days/hours when ticket is closed. See below screen-shot of sample email.
Support Board is a PHP script that helps you automate your customers’ communication with artificial intelligence-driven bots and a chat system integrated with the most-used platforms. Save time and use the software you already know and love. Communicate with your customers directly in Slack. Connect Dialogflow and use rich messages on the fly.
TotalDesk is the only all in one helpdesk solution for WordPress. Including a ticket- & notification system, livechat, knowledge base, report and integration module it contains all support features, that you need. Get rid of single helpdesk plugins and get TotalDesk!
Facebook Chat which allows you to put Facebook page chat on AMP so that visitors can chat with you via your Facebook page inbox.
This is an easy way to offer support, turns visitors into your customers and chat with them anytime, anywhere on your phone.
For online retailers, testing with the PHP 7.2Live chat system is a must. Customers or tourists can speak to the support system quickly and can clear up their questions and issues. This is an unrestricted version of Live Chat, which means you can install it without any limitations in any number of domains.
Without any technical expertise at all, you can use WPBot as a plug and play ChatBot. Just install it and the ChatBot can chat with users of the website, show text answers you created from the backend of WordPress, display a small collection of FAQs, let users email you for support or leave their phone numbers like a floating HelpDesk or a Conversational Floating Communication bot.
The WooCommerce Support Ticket System (WCSTS) integrates seamlessly into your installation of WooCommerce, adding a system to manage user tickets and order support! The shop administrator can thus easily keep track of order and user problems and provide assistance!
