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Received 18 Ratings

  • Current Version: 1.7.31
  • Last Updated: August 25, 2023
TotalDesk Helpdesk Solution
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  • 100% Original - All Premium Features Included.

    We Purchase and Download From Original Developers, to provide the most authentic & relevant version. Note: We're not directly affiliated or associated with TotalDesk Helpdesk Solution developers and we appreciate the authors' effort and original work. Names, expressions and trademarks are used to the minimum extent necessary to truthfully and accurately identify the item.

  • Safe & Secure

    The File Is Scanned Daily by Norton & McAfee to ensure safety, 100 % Free from Virus / Malware / Malicious Script etc. Run your own online Security check now (button under product image).

  • Unlimited Site & Domain Usage

    File can be used on as many sites as you want, in accordance to WordPress's GPL licensing policies. 

  • Updates Included (6 Months) - From WorldPressIT

    We make sure that your site is always up to date, you will be notified the moment a new version is released on WorldPressIT and the new download link automatically delivered to your email.

  • Why So Cheap?

    WordPress enforces the GPL/GNU license on ALL plugins & themes that 3rd party developers create for WordPress. The GPL license means that every script written for WordPress and their derivatives, must be free (Including all plugins and Themes). We are able to offer prices which are incredibly low for official items due to the fact we purchase all items directly from the authors and redistribute them to the public. The Price is a one-time price for full access, It's not a recurring payment. Original Author Support is not included if purchased from WorldPressIT.

     

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Consider Joining The WorldPressIT Club

Unlimited Access to All Premium Plugins & Themes, Priority support, Light-Speed Managed WordPress Hosting, Free Domain & More. From $14.99/Month

TotalDesk Helpdesk Solution Discount - 93% OFF

TotalDesk is the only all in one helpdesk solution for WordPress. Including a ticket- & notification system, livechat, knowledge base, report and integration module it contains all support features, that you need. Get rid of single helpdesk plugins and get TotalDesk!

HelpDesk Features

Ticket System

3 Differnt New Tickt Forms

Inbox Fetching

2 Roles: Agent & Reporter

My Tickets Page

Set default values for new tickets

Set own ticket Status

Set custom ticket Types

Set custom ticket Project / Systems

Attachment Support

Inform Agents in Notifications

HTML WYSIWIG Comment Form

Saved replies

Logging / History system

XLS export

Reporters & Agents can reply to Email

Ticket Overview (assigned to, status in colors)

Set Inbox Archieve Folder

Notifications

Email Notifications

Desktop Notifications

Slack Notifications

Notify when a ticket has been created

Notify when someone replied

Notify when a status has changed

Notify when an agent has ben assigned

Livechat

Start a chat with a new subject (new ticket)

Enter a chat with a given ticket ID

Send a message (new ticket) when no agent is online

Every chat conversation will be saved

Knowledge Base

Create a FAQ based on a ticket

Group FAQs into topics

Set custom Icons for Topics

Live search for FAQs

Track FAQ views

3 Built in widgets

Order FAQs by View / Popularity

2 Layouts (boxed, list)

Reports

Tickets By Agent

Tickets By Status

Tickets By Type

Tickets By System

Tickets By Year

Tickets By Month

Tickets By Year & Month

Integrations

WooCommerce

Envato

Slack

Well Documentented

Compatibility

WordPress 3.8.1+

PHP 5.4+

WPML Support

WooCommerce 3.1

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Consider Joining The WorldPressIT Club

Unlimited Access to All Premium Plugins & Themes, Priority support, Light-Speed Managed WordPress Hosting, Free Domain & More. From $14.99/Month

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Patrick - WorldPressIT

Patrick - WorldPressIT

Typically replies within an hour

I will be back soon

Patrick - WorldPressIT
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